Privacy Policy

Privacy Policy

Basic Policy

Contec Co., Ltd. (“Contec”) believes that it is its social responsibility to protect personal information it handles in the course of business as well as to properly control personal information, in all of its business. Contec provides Safety, Security and Satisfaction by prescribing this Basic Policy, the Basic Rules for the Protection of Personal Information and other related rules and regulations and through the appropriate use and protection of personal information by its officers and employees.

  1. When collecting personal information, Contec specifies purposes of use thereof as explicitly as possible, and uses personal information only within the scope of such purposes of use except where the consent of the person to whom such personal information belongs is obtained or as otherwise permitted as an exception under applicable laws and regulations. Contec will not provide or disclose personal information to any third party without the consent of the person to whom such personal information belongs unless permitted as an exception under applicable laws and regulations.
  2. In handling personal information, Contec complies with applicable laws and regulations, guidelines set by the national government and various standards relating to the protection of personal information, and internal rules conforming thereto, to fulfil its social responsibility as a company.
  3. Contec prescribes rules and regulations relating to the handling of personal information and other related matters, safely accumulates and retains personal information, strives to prevent unauthorized access thereto and any leakage, loss or damage thereof, and takes corrective measures as necessary.
  4. Contec establishes a point of contact to respond to requests for correction, update or deletion of personal information or complaints and consultation relating to the same. When requested to take any such measure by a person to whom such personal information belongs, Contec will take appropriate measures in respect of such person’s rights regarding said personal information.
  5. Contec strives to maintain and improve an appropriate system to control personal information by pursuing appropriate protection and control of personal information to meet the changing social circumstances and needs of its customers, business partners and shareholders, among others, and to comply with applicable laws, regulations, standards or the like.

Purposes of Use of Personal Information

In the course of business, Contec may acquire personal information of its customers, business partners, shareholders, job applicants and former employees, among others (excluding its current officers and employees; hereinafter collectively referred to as "Customers").
Personal information collected by Contec from Customers will be used for purposes described below to realize aims such as further improving Customers’ satisfaction by providing and enhancing its products and services:

  1. To provide and introduce information regarding its new products, technical information and various services (in the course thereof, Contec may analyze Customers' browsing history, purchase history or other information to provide and introduce information in accordance with their preferences);
  2. To send brochures, informational magazines and various materials;
  3. To send technical references and communicate in relation thereto;
  4. To reply to inquiries, opinions and requests regarding its products and services;
  5. To receive applications for various events and introduce such events (exhibitions, seminars, marketing campaigns, questionnaires, etc.) (in the course thereof, Contec may analyze Customers' browsing history, purchase history or other information to provide and introduce information in accordance with their preferences);
  6. To present case studies, FAQs, etc.;
  7. To confirm, introduce, deliver, invoice for and provide after-sale services for products and requested services;
  8. For purposes of use within the scope necessary for the services and work provided by Contec;
  9. To increase Customers' satisfaction when providing products and services;
  10. To exercise rights and perform obligations under applicable laws and regulations, such as the Companies Act, with respect to personal information of shareholders;
  11. To select, determine and take other actions regarding the hiring of job applicants when their personal information is collected through the inquiry form regarding employment opportunities at Contec;
  12. To submit various notifications, conduct labor management and take other actions prescribed under applicable laws and regulations such as the Labor Standards Act with respect to personal information of former employees of Contec; and
  13. For purposes of use which are individually notified when personal information is acquired.

Provision of Personal Information to Third Parties

Contec will not provide personal information of Customers to any third party except in the cases described below:

  1. When Customers consent to the provision of their personal information to third parties;
  2. When the provision of personal information is required by laws and regulations or the like;
  3. When there is an urgent need to protect a human life, body or property, and when it is difficult to obtain Customers' consent;
  4. When there is a special need to improve public health or promote the healthy development of children, and when it is difficult to obtain Customers' consent;
  5. When there is a need to cooperate with a national government's organization, a local government or a person entrusted by them in the performance of its duties prescribed by laws and regulations, and when there is a possibility that obtaining Customers' consent would interfere with the performance of the said duties;
  6. When Contec entrusts the handling of personal information within the scope necessary to achieve the purposes of acquisition or use thereof; or
  7. When Contec provides personal information in connection with the succession of business due to a merger or otherwise.

Entrustment of Handling of Personal Information

Contec may entrust the handling of personal information to its contractors within the scope necessary to provide services and information to Customers. When Contec does so, it will supervise the security control measures taken by such contractors.

Joint Use of Personal Information

Contec will share with the companies in its group the names, telephone numbers, addresses, email addresses, places of work and job titles that are acquired from customers and business partners, action history including purchase history, and any other information that may be necessary for achieving the purposes of use described above. The companies in Contec's group will use such personal information within the scope necessary to achieve the purposes of use described above. Contec will be responsible for such shared use.

Security Control Measures for Personal Information

Contec takes the necessary and proper security control measures to prevent any leakage, loss, damage or the like of personal information.

Point of Contact regarding Handling of Personal Information

Contec keeps retained personal data accurate and up-to-date by responding to requests for notification of purposes of use, disclosure, correction, addition or deletion of the contents, suspension of the use, erasure and suspension of the provision to third parties of the retained personal data. The point of contact regarding personal information is as described below.

Point of Contact
Point of Contact for Personal Information, General Affairs Department
Contec Co., Ltd.
3-9-31 Himesato, Nishiyodogawa-ku, Osaka, Japan 555-0025
Tel: +81-6-6472-7130
Fax: +81-6-6475-1728

Method of Contact
Please contact the point of contact specified above. Telephone services for inquiries are available from 9:00 to 17:00 on weekdays (Japan Standard Time). As necessary, Contec may verify the identity of Customers based on their personal identification document or by their name, date of birth, address, telephone number, fax number, email or other information.

Matters that Require Attention

If Customers do not agree to the handling of personal information by Contec or Customers fail to provide their personal information, then Contec may not be able to provide various services to Customers.


This Privacy Policy is subject to amendment from time to time if applicable laws and regulations or the like are established, revised or otherwise changed or if Contec considers it necessary to amend this Privacy Policy.

About the Use of Cookies, localStorage and Access Logs

A cookie is a small text file that a website places on your computer. The Contec Group uses cookies and localStorage to recognize repeat visits to the site, to facilitate the site's navigation and to improve your experience at the Contec Group website.
We also use access logs that automatically collect information such as your IP address, the locale, language, country, the browser you are using, the web page from which you came, and a record of your activity on the site. We use those information to learn general trends in traffic pattern so that we can further improve our website.
You can control cookies and localStorage on this website via your Cookie Settings on your web browser as you prefer. If you choose to decline cookies, you may not be able to login or use other features of the Contec Group websites and services.

About the Use of Google Analytics

The Contec Group uses Google Analytics and measures the performance of its website to deliver an improved website experience to you. Please note that Google Analytics uses cookies stored on your browsing device to collect your browsing history and other data.

To find out how Google Analytics collects and processes data, please visit herenew window.

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